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SHIPPING & RETURNS
Returns Policy
At ProElite Dental Supply, your satisfaction is our priority. We offer a 14-day return policy, allowing you to request a return within 14 days of your purchase. Eligibility for Returns: Items eligible for return must be undamaged and in their original packaging. Returns are accepted within 14 days from the date of purchase. Non-Returnable Items: Opened consumable products, such as Endo files, Diamond Burs, etc., are not eligible for return. Restocking Fee: To cover the processing and handling costs associated with returns, we have implemented a restocking fee policy. Restocking Fee Rate: 25% of the purchase price. Refund Process: Once we receive and inspect the returned product, we will process your refund minus the applicable restocking fee.
Shipping
All instock items are normally shipped within 3-5 business days of shipping.